All services
Maintenance
Ongoing support & upkeep
Long-term care for products already in production: dependency and security updates, performance regressions, and a defined route for when something breaks at an inconvenient hour.
What you get
Deliverables
- 01Scheduled dependency and security patching
- 02Uptime, error and performance monitoring
- 03Agreed response times for incidents
- 04A monthly report of what changed and what it cost
How it runs
Process
- 01
Inherit
Codebase, infrastructure and known issues documented before we take the keys.
- 02
Stabilise
The backlog of known breakage cleared first.
- 03
Maintain
Regular patching and monitoring on a fixed cadence.
- 04
Report
Monthly summary — what broke, what changed, what we recommend next.
Tooling
What we reach for
- Sentry
- GitHub Actions
- Dependabot
- Grafana
Proof
